Privacy Policy

1. Introduction

MNM Group Consulting LLC ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or otherwise interact with us in connection with our student debt reduction consulting services.

2. Information We Collect

2.1 Personal Information You Provide

We may collect personal information that you voluntarily provide to us, including:

Name, address, phone number, and email address

Social Security Number (for identity verification and loan servicing)

Financial information including income, employment details, and bank account information

Student loan information including loan balances, servicer details, and payment history

Educational background and enrollment status

Documentation supporting financial hardship or eligibility for debt relief programs

2.2 Information We Collect Automatically

When you visit our website or use our services, we may automatically collect:

IP address and device information

Browser type and version

Usage data and website navigation patterns

Cookies and similar tracking technologies

2.3 Information from Third Parties

We may receive information about you from:

Loan servicers and financial institutions

Credit reporting agencies

Government agencies administering student aid programs

Educational institutions

3. How We Use Your Information

We use your personal information to:

Provide student debt reduction consulting services

Communicate with loan servicers on your behalf

Determine eligibility for loan forgiveness, discharge, or repayment programs

Prepare and submit applications for debt relief programs

Provide customer support and respond to inquiries

Comply with legal obligations and regulatory requirements

Improve our services and website functionality

4. How We Share Your Information

4.1 With Your Consent

We may share your information when you have given us explicit consent to do so.

4.2 Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, including:

Payment processors

Document management services

Customer relationship management platforms

Legal and accounting professionals

4.3 Legal Requirements

We may disclose your information when required by law, including:

Compliance with subpoenas, court orders, or legal processes

Protection of our legal rights and interests

Investigation of potential fraud or violations of our terms

4.4 Loan Servicers and Government Agencies

We may share your information with:

Federal student loan servicers to manage your loans

The Department of Education for loan forgiveness applications

Other government agencies as required for debt relief programs

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Financial and loan-related information may be retained for up to seven years after the completion of services.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

Access to your personal information

Correction of inaccurate information

Deletion of your personal information

Restriction of processing

Data portability

Objection to processing

To exercise these rights, contact us using the information below.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze website traffic, and provide personalized content. You can manage cookie preferences through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our website with a new effective date.

12. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

MNM Group Consulting LLC
9711 Washingtonian Blvd Suite 550
Gaithersburg, Maryland 20878

Phone: +1 301-355-3143
Email: [email protected]

This Privacy Policy governs the privacy practices of MNM Group Consulting LLC. By using our services, you consent to the collection and use of information as described in this policy.